Communications & Collaboration
Technology has developed so quickly that the sheer number of communication tools available is enough to overwhelm any employee or IT team. The Connecting Wales platform can consolidate any public sector body’s communications channels into one simple, integrated unified communications (UC) solution.
That means all voice calls, voicemail, video, presence and instant messaging can be accessed from the same screen. It also allows scheduling and conferencing, as well as screen and document sharing.
Connecting Wales – bringing everything together.
Connecting Wales + Teams
Secure, reliable, cost-effective
communications & collaboration
Through Connecting Wales, any Welsh public sector organisation can now use Microsoft Teams to drive increased collaboration within and between departments and organisations. Combine the ever-growing collaboration features of Teams with the advanced enterprise telephony features, contact centre capabilities, support, cost effectiveness and reliability of Connecting Wales.
What Connecting Wales offers
See how we can integrate Microsoft Teams into the contact centre