Collaboration & Better Ways of Working
The long-term ambition of the Welsh Government is to aim for 30% of the Welsh workforce to work remotely. To help achieve this ambition, collaboration technology that enables better ways of working will be essential.
Collaboration technology, when used effectively, can be a powerful tool for growing your organisation, improving efficiency and bringing teams together wherever they may be working.
Unifying your communications and enabling collaboration through technology can be a simple solution that improves organisation-wide communication and facilitates flexible, better ways of working.
The benefits of effective collaboration
Welsh public sector organisations can benefit substantially from collaboration. Sharing creativity, costs, resources, and management can improve relationships, innovation and efficiency.
There's power in numbers - and two, or more, heads are often better than one. Widespread collaboration leads to more engaged workers who are keen to take on new challenges and projects. Whether it's improving teamwork and innovation, sharing skills or resources, a collaborative culture can help to boost outcomes and productivity. When collaboration improves, an organisation's flexibility and ability to handle sudden change can improve also. Better teamwork can also improve responses when citizen preferences change, or disruptive and new technologies emerge.
Better Ways of Working
One of the biggest benefits of collaboration is improved learning opportunities, with different skill sets, perspectives, strengths and ideas brought together. Connecting Wales' Cloud technology enables individuals and teams to work together on the same projects, documents, services and citizens at the same time from different locations, allowing remote home-working too. Collaboration allows more streamlined and efficient ways of working to develop and helps to improve productivity and innovation.
Collaborating with like-minded people and across organisations can bring swift cost benefits - splitting the price of new technology and tools, and sharing resources and skills. Within the public sector, where resources are tight and cultures can be risk-averse, collaboration can add a great deal of value to efficiency and the services provided to citizens.
Focus on Citizens
The award-winning Connecting Wales platform enables collaboration across your whole organisation. Whether this is engagement between teams, collaboration with contractors and suppliers, or contact centre agents with front line employees. Connecting Wales addresses all of your organisational needs to provide you with the collaboration technology to deliver an excellent service to your citizens.
How Connecting Wales helps
The Connecting Wales Unified Communications and Collaboration platform is tailor-made for the Welsh public sector. Empower individuals and teams to work together in real-time, securely share files, manage tasks, edit and comment on documents, communicate through chat, video, audio and conferencing and tracking of performance and progress.